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Crisp product photography of a premium black TV remote isolated on a light neutral grey background, bright even studio lighting, sharp focus, 50mm lens
Crisp product photography of a premium black TV remote isolated on a light neutral grey background, bright even studio lighting, sharp focus, 50mm lens
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Support Desk

Get your screen back online

Need help finding the exact replacement remote or tracking your India-wide shipment? Our dedicated support team ensures zero-configuration pairing and manual compatibility verification.

Direct Assistance

Verify compatibility instantly

Provide your device brand and model number below. Our technical support team will manually verify exact-match compatibility and respond to your request within two hours.

Common Questions

Answers to your questions

Browse our quick-reference guide below to find immediate answers regarding order tracking, model verification, and our hassle-free ten-day replacement guarantee.

Locating your model number

Locate the white or silver sticker on the back panel of your TV, AC indoor unit, or original remote. The correct identifier is typically listed under 'Model Number'.

Zero-configuration pairing setup

Absolutely no programming is required. All Shivantech replacement controllers feature instant pairing out of the box. Simply insert fresh batteries and begin using your device immediately.

Our 10-day replacement policy

We stand behind our hardware with a hassle-free ten-day replacement policy. If your controller experiences any functional issues, we will dispatch a new unit immediately.